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15 November 2022
09:30 - 11:00
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Pathway Mapping
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- What needs to be included in a pathway map
- How to develop a pathway map
- How to use pathway maps to inform service improvement
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- Commissioning
- Frontline clinicians (NHS Trusts, Independent sector, VCSO, Local Authority, Primary Care)
- Data Management teams
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06 December 2022
09:30 - 11:00
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Patient Flow
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The approach for improving patient flow can be summarised as:
- Setting local standards for how patient flow is overseen and managed
- Agreeing a standardised coding system for reporting on delays
- Generating and using data to establish whether the local standards and the treatment goals for patients are being met
- Describing and exploring the reasons for divergence between the plan and the actual position within operational and quality governance structures
- Using quality improvement approaches to address the issues identified
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- Commissioning
- Frontline clinicians (NHS Trusts, Independent sector, VCSO, Local Authority, Primary Care)
- Data Management teams
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10 January 2023
09:30 - 11:00
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Patient Tracking
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- Who is waiting, what are they waiting for and when do they need to be seen?
- Developing a PTL (patient tracking list) and dashboard
- Governance processes for proactive management, line of sight and escalation
- Clinical harm reviews
- Breach analysis
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- Commissioning
- Frontline clinicians (NHS Trusts, Independent sector, VCSO, Local Authority, Primary Care)
- Data Management teams
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31 January 2023
09:30 - 11:00
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Access policy
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- The components of an ‘access policy’ that enables timely, equitable access to treatment
- Developing the documents and processes to support implementation
- How to develop an access policy
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- Commissioning
- Frontline clinicians (NHS Trusts, Independent sector, VCSO, Local Authority, Primary Care)
- Data Management teams
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21 February 2023
09:30 - 11:00
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Commissioning to Optimise Delivery
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- The barriers commonly encountered at each of the 4 stages of the commissioning process (Assessment, developing infrastructure, designing and delivering, reviewing)
- The solutions identified in systems for these barriers
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- Commissioning
- Frontline clinicians (NHS Trusts, Independent sector, VCSO, Local Authority, Primary Care)
- Data Management teams
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